Shipping policy
At Arvora Living, we are committed to delivering your furniture safely, efficiently, and at no additional cost. Please review the information below regarding our shipping timelines, delivery services, and order cancellation policy.
Order Processing
All orders are carefully prepared and packaged before shipment. Please allow 1–3 business days for order processing.
Shipping & Delivery Time
After your order has shipped, delivery typically takes 4–7 business days for parcel shipments within the United States and Canada.
Please note that processing and shipping times are separate. Estimated delivery time includes both the processing period and the transit time after shipment.
Free Shipping & White-Glove Delivery
We proudly offer:
- ✅ Free shipping on all orders
- ✅ Free inside delivery directly into your home
- ✅ Free professional assembly for sofas and seating products
There are no hidden shipping fees, delivery surcharges, or assembly costs.
Shipping Carriers
We work with trusted carriers to ensure safe and reliable delivery, including:
- FedEx
- UPS
- USPS
Carrier selection may vary depending on the destination and size of the order.
Order Tracking
Once your order has shipped, tracking details will be sent to the email address provided at checkout so you can monitor your shipment status.
Order Cancellations
Orders may be canceled within 12 hours of placement at no charge.
To request a cancellation, please email us within the 12-hour cancellation window and include:
- Your order number
- The full name used for the order
Our support team will confirm your cancellation request via email.
Please note that cancellation requests submitted after 12 hours are not guaranteed, as orders may already be in processing or prepared for shipment.
Shipping Delays
Although we strive to meet all estimated delivery timelines, delays may occasionally occur due to weather conditions, carrier issues, or periods of high shipping volume.
If your shipment is delayed, our team will keep you updated via email.
Questions?
If you have any questions regarding shipping, delivery, or your order status, please contact us at: